Site icon Todd K Marsha

The Abilene Paradox: Why Groups End Up Doing Things Nobody Wants to Do

The Abilene Paradox: Why Groups End Up Doing Things Nobody Wants to Do

<p><&excl;-- BEGIN THEIA POST SLIDER --><&sol;p>&NewLine;<p> <br &sol;>&NewLine;<&sol;p>&NewLine;<div>&NewLine;<p>Over on Dying Breed&comma; we’ve been doing <a href&equals;"https&colon;&sol;&sol;www&period;dyingbreed&period;net&sol;s&sol;book-club">a book club where we’re reading <&sol;a><em><a href&equals;"https&colon;&sol;&sol;www&period;dyingbreed&period;net&sol;s&sol;book-club">Lonesome Dove&period;<&sol;a><&sol;em><&sol;p>&NewLine;<p>If you haven’t read <em>Lonesome Dove&comma; <&sol;em>the basic plot is that two former Texas Rangers — Woodrow Call and Augustus McCrae — lead a cattle drive from the Rio Grande all the way up to Montana&period; Actually&comma; it’s Call who does the leading&period; Gus mostly drinks whisky and hangs out with Lorie&comma; a young prostitute with a heart of gold&period;<&sol;p>&NewLine;<p>Call got the idea for the cattle drive after another former Ranger partner rode into their ranch and mentioned that the grass in Montana was great for cattle&comma; and a guy could get rich settling up there&period; Call&comma; bored with life on the border&comma; decided on a lark to round up a crew and drive cattle thousands of miles north&period;<&sol;p>&NewLine;<p>But when the cattle drive gets going&comma; you get the impression that Call really doesn’t want to go&comma; or at least he doesn’t know why he’s taking on such a big venture&period; His compatriots are equally indifferent&period; Gus doesn’t want to go&comma; but he accompanies his old friend because he has nothing better to do&period; Newt&comma; the orphan boy who lives with Gus and Call&comma; goes because he’s a kid and nobody asks him what he wants&period; The cowboys who join sign on because it’s a job&period;<&sol;p>&NewLine;<p>Individually&comma; there doesn’t seem to be much buy-in&comma; but everyone goes along with the trip anyway&period;<&sol;p>&NewLine;<p>You’ve probably experienced something like this&period; Your family decides to take a big vacation because everybody assumes it’s what everybody else wants&comma; and it later turns out nobody really wanted to go&period; Your church rolls out some new program&comma; and in the meeting&comma; everyone acts like they’re on board&comma; but when you talk to people one-on-one afterward in the parking lot&comma; every single one of them thinks it’s a bad idea&period; Somebody at work greenlights a project that drags on for months&comma; and it eventually comes out that none of the people working on it thought it made sense in the first place&period;<&sol;p>&NewLine;<p>This mismatch between individual preference and group action happens enough that there’s a name for it&period; It’s called the &OpenCurlyDoubleQuote;Abilene paradox&comma;” and today I want to talk about what it is&comma; why it happens&comma; and how to keep yourself from being caught up in its force&period;<&sol;p>&NewLine;<h3 id&equals;"h&period;cn0vn2lujr1a">Why Don’t We Go to Abilene&quest;<&sol;h3>&NewLine;<p>The idea of the Abilene paradox comes from a management professor named Jerry Harvey&comma; who introduced it in a 1974 article&period; He named it after a trip his own family took one summer&period; Here’s the story&colon;<&sol;p>&NewLine;<p>Harvey was visiting his in-laws in Coleman&comma; Texas&period; It was a Sunday afternoon in July&comma; 104 degrees&comma; and he was sitting on the back porch playing dominoes in front of a fan and drinking lemonade&period; It was a fine way to spend the day&period; Then his father-in-law said&comma; &OpenCurlyDoubleQuote;Let’s drive to Abilene and eat at the cafeteria&period;” Abilene was 53 miles away&period; The car was a 1958 Buick with no air conditioning&period; Harvey didn’t want to go at all&comma; but before he could open his mouth&comma; his wife said it sounded great&period; So Harvey figured he was the only one who didn’t want to go&comma; and he didn’t want to be the party-pooper&comma; so he said it sounded fine to him&comma; too&period; His mother-in-law said she was in as well&period;<&sol;p>&NewLine;<p>So they drove 53 miles there in the heat and dust&comma; ate an overpriced mediocre meal&comma; and drove 53 miles back in the heat and dust&period; By the time they got home&comma; they were hot&comma; worn out&comma; and covered in grit&period; They sat around the porch a while&comma; not saying much&period; Then Harvey’s mother-in-law said she’d rather have stayed home and only went because everybody else seemed to want to&period; Harvey admitted he hadn’t wanted to go&comma; and his wife said she’d only agreed to keep everyone happy&period; And then the father-in-law — the man who suggested the trip in the first place — said he actually hadn’t wanted to go&comma; either&period; He’d only brought it up because he thought everyone looked bored and figured he should come up with something for them to do&period;<&sol;p>&NewLine;<p>Nobody wanted to make the trip&period; Not even the guy who suggested it&period;<&sol;p>&NewLine;<p>Yet&comma; though every person in the family thought the trip was a bad idea&comma; they all went along with it because each assumed he or she was the only one who felt that way&period;<&sol;p>&NewLine;<p>Thanks to their collective unwillingness to speak up&comma; they took a dumb trip&period;<&sol;p>&NewLine;<p>This is the Abilene paradox&colon; a group collectively decides on a course of action that goes against the true preferences of each individual member&period;<&sol;p>&NewLine;<h3 id&equals;"h&period;mfyens9xrhkn">Why the Abilene Paradox Happens<&sol;h3>&NewLine;<p>When we think about what goes wrong in groups&comma; we usually think about conflict — people butting heads and nobody able to agree&period; Harvey thought a bigger problem was agreement&period; A group can talk itself into doing something not one person in it actually wants to do&comma; and nobody says a word against it&period;<&sol;p>&NewLine;<p>There are a few reasons this happens&period;<&sol;p>&NewLine;<p>For one&comma; we want to belong&comma; and we don’t want to be the one who comes off as difficult or negative or not a team player&period; We don’t want to make waves&period; So when an idea comes up we don’t like&comma; we sit on our opinion and tell ourselves&comma; &OpenCurlyDoubleQuote;Everybody else seems on board&comma; so I guess I’ll go along so I’m not the disagreeable wet blanket&period;”<&sol;p>&NewLine;<p>We’re also not very good at reading the other people in the room&period; When an idea comes up that you think is dumb and you see nobody’s objecting&comma; you figure everybody’s for it&comma; so you continue to keep your mouth shut&period; But a lot of the time&comma; the other folks are keeping quiet for the same reason we are&period; They’ve got the same doubts&comma; but they don’t want to speak up because they don’t see anyone else objecting&period; They assume everyone agrees&comma; so they stay quiet lest they rock the boat&period;<&sol;p>&NewLine;<p>That’s how you end up on a dumb trip to Abilene or a cattle drive to Montana or executing a work project that was doomed to failure&period;<&sol;p>&NewLine;<p>And once you start on a dumb trip to Abilene&comma; the action of actually going on the trip looks like proof everyone wanted it&comma; which just reinforces the idea that this must be a good idea because if it wasn’t&comma; we wouldn’t be doing it&period; Sunk cost fallacy starts to kick in&period; Everyone starts thinking&comma; &OpenCurlyDoubleQuote;Well&comma; we’ve gone this far&comma; it’d be a waste if we turned back&period; Might as well keep going to Abilene&period;”<&sol;p>&NewLine;<h3 id&equals;"h&period;qodp15a3vum">How to Avoid Trips to Abilene<&sol;h3>&NewLine;<p>So&comma; how do you keep a group — whether a team at work or your own family — from going on those dumb figurative trips to Abilene&quest;<&sol;p>&NewLine;<p>First&comma; if you’re the leader in a group&comma; <strong>don’t <&sol;strong>say what you want first&period; The second you say&comma; &OpenCurlyDoubleQuote;I’m thinking we do the lake again this year&comma;” you’ve tipped the scale&comma; and everybody else is reacting to your idea instead of coming up with their own&period; Leaders tend to kickstart Abilene trips because people in groups are often afraid to disagree with the leader&period; Instead&comma; ask everyone else what they think before you throw your ideas out there&period;<&sol;p>&NewLine;<p>Second&comma; explicitly make disagreement part of the group decision-making process&period; Before you commit to anything&comma; go around the room and have everybody name one reason it might <em>not <&sol;em>work and why the group shouldn’t take this action&period;<&sol;p>&NewLine;<p>If you’re not the leader in a group and don’t have control over shaping the group discussion&comma; if you think something is a bad idea&comma; say so in the meeting&period; There’s a good chance you’re not the only one who feels that way&comma; and once you say it out loud&comma; you make it possible for everybody else to raise objections&period; It’s possible to do this tactfully and gracefully&period; You don’t have to say&comma; &OpenCurlyDoubleQuote;This is a really dumb idea&period;” Rather you can say something like&comma; &OpenCurlyDoubleQuote;I’m wondering if &lowbar;&lowbar;&lowbar;&lowbar;&lowbar; could be an issue&period; What am I missing that might help resolve that concern&quest;” Maybe there’s a legitimate counter to your doubt&comma; but more importantly&comma; the question opens the door for other people to raise their concerns as well&period;<&sol;p>&NewLine;<h3 id&equals;"h&period;pr77mndgd7dj">Speak Up Before the Bus Pulls Out<&sol;h3>&NewLine;<p>You’re going to end up on plenty of trips to Abilene in your life&period; You’ll go along with stuff you don’t want to do&comma; because you assume everybody else is on board&period; And because you don’t want to be the guy who makes things awkward&comma; you keep your mouth shut&period; But a lot of the time&comma; nobody else is sold either&period; The whole group is just sitting there waiting for somebody to say&comma; &OpenCurlyDoubleQuote;Hey&comma; this might not be a good idea&period;”<&sol;p>&NewLine;<p>So be that somebody&period; Next time your group starts rolling toward something that doesn’t sit right with you&comma; say so&period; You’ll be surprised how often the rest of the room was hoping somebody would&comma; so they could avoid that trip to Abilene&period;<&sol;p>&NewLine;<p>And no offense in all this to our readers in Abilene&comma; of course&period; I’ve never been there&comma; but I’m sure it’s a great town&comma; and its dining options have improved appreciably&period;<&sol;p>&NewLine;<&sol;div>&NewLine;<p><br &sol;>&NewLine;<br &sol;><a href&equals;"https&colon;&sol;&sol;www&period;artofmanliness&period;com&sol;character&sol;leadership&sol;the-abilene-paradox&sol;">Source link <&sol;a><&sol;p>&NewLine;<p><&excl;-- END THEIA POST SLIDER --><&sol;p>&NewLine;

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